Managing Employee Turnover is a reality of the modern work world. 50 years ago, it wasn’t uncommon to spend your entire career working for a single company. Today this is almost unheard of. In fact, employees who have just one company name on their CVs are likely to be considered either lacking in experience or plain unambitious.
Like elsewhere in the world, employee turnover in South Africa varies significantly from one industry and company to another. However, it’s estimated that average turnover across industries and job levels is as high as 10%.
For companies, high employee turnover comes with high costs. Recruiting and training new employees is an expensive and time-consuming business. Rapid turnover is also associated with more immediate security and administrative costs.
Security and administrative issues
Many insider attacks, or data breaches by company employees, occur when those employees are leaving. These types of attacks may be made by disgruntled employees who feel they have a score to settle, for example if they’re leaving because they were unfairly treated or because they’ve been retrenched or fired.
- It’s not always revenge that’s the motive though. Employees who have resigned or been fired may also use their access to a company network to:
- steal data that could be useful for their own businesses or in their next jobs
- steal software they’re accustomed to using
- delete work products they feel are “theirs” because they were involved in producing them
- make fraudulent purchases
- give other people access to company resources.
For security reasons, it’s vital to manage employee departures appropriately. For example, it’s important to revoke a leaving employee’s network access as soon as it’s no longer required. In some cases, it may also be necessary to physically remove the employee’s personal belongings.
From an administrative perspective, managing employee turnover involves a range of tasks, from completing paperwork and changing name tags to reassigning desk spaces and computer equipment, reorganising office layout and adjusting work schedules.
How K-Mark can help
K-Mark can help your company reduce the costs, security risks and stress associated with managing employee turnover.
As part of our “no-nonsense”, cost-effective churn management service, we handle the physical tasks associated with departures of existing staff and the arrival of new staff. We’re equipped to do this quickly, efficiently and in ways that minimise disruption, so everyone can get back to being productive as fast as possible.
As part of our churn management service, we perform tasks such as:
- moving sensitive personal effects
- relocating workstations, including dismantling the units, transporting them and reassembling them where required
- managing office seating moves, relocating existing furniture or providing new furniture as required, and relocating office screens and partitions
- repairing or refurbishing office chairs
- moving storage units and reconfiguring filing systems
- replacing locks and having new keys cut.
